Frequently Asked Questions (FAQ)

Exam Vouchers

When will I receive my Microsoft Certification Week voucher?

How can I qualify for an exam voucher after completing the practice test?

How can I cancel my registration?

How can I change my registration to another session?

I didn't receive my registration confirmation email

How do I access the Resource Hub?

Where can I find the Microsoft Teams session link?

Where can I find my Microsoft Learn Achievement Badge?

I forgot to check in during the live session. What should I do?

My live session is currently running and I cannot access the lab.

I never launched my lab during the live course.

I started my lab during the course but now I'm receiving technical errors.

How can I access the session recordings?

I couldn't find the answer to my question